Shipping & Turnaround
In-house service, in-house quality
Fast, reliable shipping from our central Minnesota location. With in-house processing and dedicated logistics, your finished lenses arrive when your patients expect them.
Speed without shortcuts
Because EyeKraft processes 95% of orders in-house — surfacing, coating, edging, and QA — there's minimal waiting on third-party outsourcing. Your order moves through our lab quickly, which means faster, more predictable turnaround. And with our central Minnesota location, we're within easy shipping distance of practices across the upper Midwest and beyond.
Turnaround you can plan around
Standard
3-5 business days
Most single vision and progressive orders. Our standard service for reliable, consistent delivery.
Priority
2-3 business days
When your patient needs it sooner. Priority processing and expedited shipping.
Rush
1-2 business days
For urgent cases. Expedited processing with next-day shipping.
Add $70
Note: Turnaround times begin when your order is received and verified. Complex prescriptions or specialty coatings may require additional time — we'll always let you know upfront.
Why our turnaround is different
95% In-House
Surfacing, coating, edging, QA — 95% of orders are processed entirely under our roof for faster turnaround and consistent quality.
Central Location
St. Cloud, Minnesota puts us within 2-day ground shipping of most Midwest practices.
In-House Custom Service Team
Dedicated service reps who know your practice. Real people, real answers — no call centers.
Real-Time Tracking
Track your order status from receipt through shipping. Know exactly when to expect delivery.
Flexible shipping to fit your practice
Ground Shipping
Standard ground delivery. 2-5 days depending on destination. Cost-effective for routine orders.
Expedited Shipping
1-2 day delivery via FedEx or UPS. For priority and rush orders.
Will Call / Local Pickup
Pick up completed orders directly from our St. Cloud lab. Available during business hours.
Multiple ways to place your order
Order through whichever platform works best for your practice
Not set up yet? Our team will help you get started with your preferred ordering platform.
Our commitment to your timeline
We Communicate
If an order needs extra time, we call you proactively — no guessing, no surprises
We Take Responsibility
Shipping issue? We resolve it. No finger-pointing, no runaround.
We Keep Our Word
When we quote a turnaround, we mean it. Our team tracks every order to ensure on-time delivery.
Ready to experience reliable turnaround?
Place your first order or talk to our team about setting up your account.
Get Started